Where Clarity Meets Success
On average, employees around the world spend about 2.1 hours per week, or over one day per month, dealing with workplace conflict in some way. In the US, that number is higher (2.8 hrs/week) equating to approximately $359 billion in paid hours. Add to this the hidden costs of frustration and imagine how much your organization could save by improving interaction skills.
Inspire peak performance by applying agile motivation techniques and show people they are capable of more than they think.
Companies that are highly effective communicators had 47% higher total returns compared with firms that had the least effective communicators. (2009, Towers-Watson study)
Listen for unspoken messages. Leverage the different strengths within your team and create alignment to tackle challenges more effectively. Foster an inclusive environment where all team members feel heard and valued.
A paycheck gets employees to show up for work, but it doesn’t determine the amount of effort they put into doing their job each day. Gallup estimates that active disengagement at work due to dramatic interactions costs U.S. businesses as much as $550 billion per year.
Research shows that companies with effective communication are 4.5x more likely to retain top talent. Leaders who lack emotional awareness may struggle to connect with their teams, resulting in a lack of trust and engagement.
Step 1: Assess
Understand Your Communication DNA
Discover your unique communication preferences and patterns. Our assessment tools reveal the hidden dynamics that shape how you connect with others and identify opportunities for growth and adaptation.
Step 2: Connect
Build Bridges That Last
Learn powerful techniques to establish rapport with anyone. Master the art of adapting your communication style to meet others where they are, creating deeper understanding and stronger relationships.
Step 3: Motivate
Inspire Action Through Understanding
Unlock the secret language of motivation. Discover how to recognize and respond to different psychological needs, energizing others and bringing out their best performance.
Step 4: Change
Transform Patterns Into Possibilities
Transform insights into lasting transformation. Apply proven strategies to shift communication patterns, resolve conflicts, and create a positive environment where people and performance flourish.
LaRita Jarvis is a behavioral scientist who guides high-achieving leaders in boosting their impact by uncovering blind spots. Her expertise is leveraging challenging situations to create accountability and strengthen relationships, helping teams work together more effectively resulting in increased productivity along with higher morale and talent retention. For decades LaRita has used her background in Industrial & Organizational Psychology to create transformative learning experiences for all types of businesses. Her work is published in the Journal of Research in Personality and the Journal of Applied Social Psychology.
Sandra Browand is a transformation-focused training manager and communication specialist who believes "effective, healthy communication can change the world." As a Certified Process Communication Model® Trainer, she brings over 15 years of expertise in designing and delivering customized team-building experiences that foster trust, respect, and improved communication. Sandra's background in challenge course management and experiential education allows her to create engaging learning environments where teams can develop practical skills while having meaningful breakthroughs. Her comprehensive approach combines technical excellence with a deep understanding of human dynamics, helping organizations build stronger teams through enhanced communication strategies.
Steven Maley combines engineering precision with communication expertise as a Certified Process Communication Model® Trainer. With over two decades of experience in manufacturing program management and continuous improvement leadership at Textron Aviation, Steven excels at mentoring teams through complex challenges. His background in training Black Belt and Master Black Belt professionals has honed his ability to translate technical concepts into accessible communication frameworks. Steven's analytical approach to understanding human dynamics helps organizations identify hidden patterns in team interactions, creating more effective communication pathways that drive measurable improvements in productivity and collaboration.
Stephen Boster transforms organizational effectiveness through the science of communication. As a Certified Trainer in the Process Communication Model, he helps leaders and teams decode the hidden patterns that drive both success and conflict.
Drawing on 30+ years of leadership experience across diverse sectors, Stephen combines business expertise with psychological insight to help clients adapt their communication styles and create environments where everyone thrives.
Stephen delivers customized training and coaching that turns communication challenges into opportunities for breakthrough performance. His practical approach creates lasting change that improves team cohesion, reduces conflict, and enhances productivity.
Create lasting change through communication intelligence.
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